Wednesday, July 1, 2009

Modern Technology

I missed my computer. For the last week, our modem was dead. It was a long, slow process with our internet connection getting slower and slower each day until finally, it quit. The call to the cable customer service was interesting. After only 10 minutes on hold, I spoke with John for 45 minutes while he "spoke" with my modem.

He asked me to describe what the lights on the front of the modem were doing. What I described was not in his manual from the manufacturer. The he had me hit the reset button and I so after tracking down some thing small enough to fit in the space provided (keep a straightened paper clip near your modem) I did as requested and my modem disappeared from his radar.

John was stumped. I found the situation humorous. We had actually stumped the "Geek". So we scheduled an appointment for a technician to come and bring a new modem so we would be up and running again at full speed.

In the week we were without our internet connection we received 200 e-mails; I was unable to reply to ten of those e-mails; I could not Google or research 5 different topics; And I could not pull up directions for 4 different places I needed to go. I couldn't blog!!

But thanks to modern technology, I didn't miss any of those things except blogging. My cell phone could handle the rest. I may have been out of the loop, but I found a different lasso to use to stay connected.

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